Shipping policy

Thank you for shopping with us! We aim to make your online shopping experience as smooth and reliable as possible. Please read our shipping details below.

Processing Times

All orders are processed within 1–2 business days (Monday–Friday, excluding bank holidays).

During busy periods such as Black Friday or seasonal sales, processing times may be slightly longer — but we’ll always do our best to get your order sent out quickly.

Shipping Options & Delivery Times (UK)

• Standard Delivery: 2–4 working days 

• Express Delivery: 1–2 working days 
  

All orders are shipped via trusted courier services such as Royal Mail or DPD, with tracking provided once your order has been dispatched.

Click & Collect (Chichester)

Local to Chichester? You can choose our free Click & Collect option at checkout. We’ll email you when your order is ready to pick up in-store.

International Shipping

We currently offer international shipping to selected countries. Delivery times and costs vary by destination — exact rates are calculated at checkout.

Please note: customs duties and import taxes (if applicable) are the responsibility of the customer.

Delays & Lost Parcels

While we work closely with our couriers to ensure timely delivery, occasional delays can happen, especially during peak periods or adverse weather.

If your parcel hasn’t arrived within the expected timeframe, please contact us at max@dartagnanmenswear.co.uk, and we’ll help track it down.

Address Accuracy

Please double-check your shipping details before placing your order. We can’t take responsibility for items lost due to incorrect or incomplete addresses.

Questions?

If you have any questions about your order or shipping options, our team is here to help — just email us at max@dartagnanmenswear.co.uk.